About Us Products Services Support Partners Careers Site Map Search
Phone Support Product Support Customized Support Training Support Rates

  • Support Hours: 9am - 6pm Central European Time (CET), Monday-Friday, (statutory holidays excluded)
  • Telephone: +49 (0)89 885652-30
  • Email:
  • Fax: +49 (0)89 885652-31

    To assist us with your inquiry, please provide us with the following information:
    • Product Name & Version
    • Name, company name, phone number, fax number, and/or email
    • Identify the problem/query
    • State the urgency of your request (low, medium, high)
    Please Note: The number of free customer support incidences is defined in the WEBAPPZ - Client/Customer agreement. Any additional customer support inquiries are charged to the client/customer at WEBAPPZ's current rate.